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What each order status means

From verifying to delivered.

  • **Verifying listing** — the studio is confirming the listing and your authorization.
  • **Waiting for listing agent** — the listing agent has been emailed for permission.
  • **Received** — verified and queued for production.
  • **In production** — your videos are being made.
  • **Ready for review** — the studio is checking the finished videos.
  • **Delivered** — your videos are ready to watch and download.
  • **Revision in progress** — the studio is working on your revision request.
  • **Not approved — credits returned** / **Could not complete — credits returned** — the request stopped and its credits went back to your balance.

You get an email at key steps.